The Chat Container is the snippet of code used to deliver the conversation elements you've spent time and effort building.
Note that access to this code is only accessible in an Enterprise account and not in trial accounts.
Within Builder, the Chat Container code is called the "Embed Code" and is located in the "Deploy" menu, then the "Theme" page of your project.
When you click "Embed Code" you are taken to a new page. The Chat Container script is located at the bottom of the page. Copy the HTML snippet and embed code into your build. Be sure to fill out the forms below in order to copy the HTML and deploy it. If you have already added a Creative ID previously, you can temporarily edit it to deploy the unique HTML. The snippet will only include the most current published content. If the project has been edited after being published, then it will need to be republished in order to get an updated HTML snippet.
The Chat Container does not contain the wrapper in which your conversation will live since it is likely that you will customize your own design. We have sample html to guide you should you need the help.